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Loud is not angry
The single most useful thing to know about Italian disagreement is that volume and overlap do not signal anger. Two Italians can hold a conversation at a pitch and speed that an English speaker reads as a row, interrupt each other continuously, and part on good terms having enjoyed it. Interruption in particular is not a breach: coming in before the other person has finished shows you are following, and waiting for a full stop can read as detachment. The corollary matters more for a learner — if you wait to be given the floor in an Italian conversation you will not get it, and people will assume you had nothing to add. Note what does signal real trouble, which is the opposite of loudness: a drop into the lei form between people who use tu, a sudden politeness, or silence. The register has limits and they are worth knowing. Il tono is a thing Italians complain about explicitly — non mi piace il tono is a complaint about manner rather than content, and it is taken seriously. Sarcasm travels badly: ironia is affectionate and widely used, sarcasmo is read as contempt, and the line between them is finer in a second language than in a first. Rincarare la dose, pushing a point after it has landed, is the move that turns a discussione into a litigio. And the thing Sara does at the end — saying plainly that the stated issue was never the real one, and then dropping it — is the most characteristic repair in the language: non è mai stato quello il problema closes a disagreement by reclassifying it.